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FileHolders > Sending Web Deliveries > Why couldn't Interfolio process my web delivery?

Interfolio can upload documents to a website as long as we receive specific login information from the application system.  By entering your document's unique email address into the application, the request for the letter and corresponding login information will sent to Interfolio and a pending delivery is created.

On occasion, our system will create a pending delivery for you but when we are ready to perform the upload, we find out that the website requires us to enter information that we simply cannot provide, such as:

  • Rankings about your past performance or your future potential.
  • Personal information about you or the writer.
  • Objective assessments of you or your experience.

Regretfully, we can't enter this type of information on behalf of a writer.  If we run into this situation with your web delivery, we will send you an email and credit your account with the cost of the delivery.  



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Top 10 Questions
  1. How do I request a letter of recommendation?
  2. How do I add paper documents to my account?
  3. Can I transfer existing credentials files to my Interfolio account?
  4. How do I add a transcript to my account?
  5. How do I upload documents from a computer, hard drive, or disk?
  6. How does Interfolio's Letter Request Process Work?
  7. Interfolio Credentials & Dossier Service Pricing
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  10. How do I distribute my documents once they're in my account?

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