Help Center

Introduction to Interfolio for Fileholders

• What is Interfolio?
• How do I create an account?
• How do I add and manage documents in my account?
• How does Interfolio's Letter Request Process Work?
• How do I distribute my documents once they're in my account?
• What are the benefits of an Interfolio fileholders account?
• Interfolio Credentials & Dossier Service Pricing
• What if I also write letters of recommendation for students or colleagues?
• What is the Interfolio Portfolio? How much does it cost?

Building Your Portfolio: Adding Documents

• How do I request a letter of recommendation?
• Can I transfer existing credentials files to my Interfolio account?
• How do I upload documents from a computer, hard drive, or disk?
• How do I add paper documents to my account?
• How do I add a transcript to my account?

Managing Your Documents

• Can I switch the status of my confidential letters of recommendation to non-confidential?
• How do I add a transcript to my account?
• What file types does Interfolio accept?
• How do I obtain electronic letterhead? How do I use it?
• How do I insert my signature into my document?
• What does archive mean? How do I archive a document?
• Can I ever see my confidential letters of recommendation?

Sending Your Documents

• How do I send my application materials?
• Interfolio Delivery Guidelines
• Can I send my documents via email?
• Can I customize the subject line of an Email Delivery?
• Delivery Options
• How do I have my confidential documents uploaded to a web page?
• How do I include an ID (AAMC, School ID, etc) with my deliveries?
• Can I deliver my confidential letters to myself?
• What does my delivery status mean?

Submitting to an External Online Application

• Why couldn't you upload my letter to my online application?
• Why don't I see my Online Application Delivery in my pending deliveries list?
• How long does it take for Interfolio to process an Online Application Delivery?

The ETS My Credentials Vault Service Powered By Interfolio

• What is the ETS My Credentials Vault service?
• What are the benefits to graduate and professional school applicants?
• What are the benefits to faculty and other letter writers?
• Is the ETS My Credentials Vault service only for letters of recommendation?