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Sobe Nzelibe

Customer Experience Specialist

Dedicated to providing ongoing support for Interfolio members by helping them become familiar with Interfolio’s interface, address their concerns, and meet pending deadlines. I work with the technology team to make updates to the Interfolio system based on the feedbacks provided by our customers. My goal is to provide a positive experience for Interfolio users while imparting ease of mind.
 
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Updated 05/27/09

Peace Corps Volunteer 2003-2005

As a Peace Corps Volunteer in Northern Ghana my focus was on water, sanitation, and health. I went through Peace Corps Training in Ghana 9/03/-11/03: an intense training in community development program planning, language skills, (Mamprulli), as well as cross-cultural sensitivity and HIV/AIDS training.

After training I was assigned to Kparigu, a community with about 2,500 people living in a cluster of huts in West Mamprusi District of Northern Ghana. I lived in the community’s clinic run by Parenthood Planning Association of Ghana (PPAG) a non-government organization (NGO). PPAG 's clinic offers basic medical treatment, family planning, and pre-natal care with an operating room for labor and delivery. The closest hospital is located an hour and half drive away. Due to the distance of the hospital, surrounding communities frequented PPAG's clinics for medical emergencies. In my two years of living in Kparigu, the clinic only had one Midwife/nurse and medical assistant who worked tirelessly around the clock without electricity. I supported the clinic by participating in and organizing community health talks, rearranging the clinic, and providing assistance when they were short staffed. I also worked with the Kparigu community on various projects.

My time in Kparigu and speaking the local language Mamprulli enabled me to understand local cultural nuances and dynamics. Full Page

Updated 05/28/09

Bike Workshop (Peace Corps, Ghana)

Planned, organized, and budgeted a two-week bicycle workshop with the collaboration of an NGO, Village Bicycle Project that provided 160 discount bicycles for farmers, students, and teachers within the area.With rough road conditions (difficult for cars to pass through the community) and limited income a majority of the community walk miles to farm, work, or gain access to resources not available in the area. This was an opportunity for members of the community to gain access to affordable means of transportation. The workshop provides training on how to maintain the bicycles for long term sustainability. Community mechanics were also trained and with provided tools for ongoing repairs of the bicycles. Full Page

Sobe Nzelibe's Profile Photo

Sobe Nzelibe

Customer Experience Specialist

Background

B.A.  in  Political Science  from  Washington and Lee University  2003 more

Customer Experience Specialist, Interfolio, Washington, DC  2006 - Present more

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