Customer Experience at Interfolio

Interfolio established a dedicated customer experience team last summer. We define customer experience as the collection of ways in which our customers interact with us. They use our web-based products to showcase their experience to the outside world and to manage and send application materials. They email us or call us for help doing those things. Institutions receive our paper or electronic deliveries. Advisors and administrators manage credentials programs at their institutions using our product. Any experience that our customers have with us determine their full customer experience and define their overall impression of and satisfaction with Interfolio. Full Page