Privacy Statement

A Note from TRUSTe

Interfolio is a licensee of the TRUSTe Privacy Program. This privacy statement discloses the privacy practices for http://www.interfolio.com.. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Interfolio Security and Privacy by phone: 202-223-3358 or email: help@interfolio.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe on line at: http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Interfolio complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union
Interfolio's Privacy Pledge

1. We do not sell, rent or trade any personally identifiable information you provide when using the Interfolio website ("Interfolio"). With your consent, we will share your credentials (writing samples, transcripts, letters of recommendation, cover letters and other stored documents) with potential employers, schools, or career centers, for the purpose in which you intend.
2. We do not collect any personally identifiable information about you when you use Interfolio unless you specifically decide to provide such. If you choose to provide an email address as part of using Interfolio, we will not send an email to you unless you specifically request an email response to a customer service inquiry, or contact is required in order to protect someone's safety, or to enforce our Terms of Service, or it becomes necessary in order to fulfill service requests. Our site's registration form requires you to give us contact information (like your name, school, address and email address). Your contact information will be used to fulfill your service requests, or reach you in the event that there is a problem with your request. Financial information such as credit card number and expiration date is collected solely to bill you for products and services, and only when you choose to provide it. Sensitive information such as social security number is collected solely for identity verification.
   To change information that you have previously provided Interfolio, you may log in to your account at http://www.interfolio.com and edit the information on your 'settings' page. You may also contact Interfolio's Customer Support to change this information by emailing help@interfolio.com or by calling 877-77-FOLIO.
3. We automatically collect information such as IP address, browser type, domain name, and access times. This information will merely be used to gather statistics, help diagnose problems with our server, and to administer our Web site.
4. When you visit Interfolio, we place a small text file -- called a "cookie" -- on your computer that allows us to identify your computer during the time that you are logged into Interfolio's system. You must have cookies enabled to use Interfolio's services. We use cookies to improve the quality of our service, and store your session information. Importantly, a cookie does not allow us to obtain ANY identifiable information about you or your account.
   Some of our business partners (the Support Center) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Interfolio only and does not cover the use of cookies by any advertisers
5. We engage in a contract with each firm that has access to an aspect of our system and hold them to the same standards of privacy and security to which we hold ourselves. Interfolio has strategic relationships with several firms to provide technological services to the company. These include dedicated web-server hosting, credit card transaction processing, and secure information backup services. These partnerships have been created to offer the highest level of security and protection for the data on our systems, and to offer our users the best service possible. The service providers use your personally identifiable information for the sole purpose of providing Interfolio with the service requested.
6. Interfolio has security measures in place to protect the loss, misuse and alteration of the information under our control:
   
   • Access to confidential data is limited by user name and password to the appropriate user, and only the appropriate user can authorize consent for that information to be released to others.
     
   • Password and document identification numbers are encrypted in the database.
   • Secure Socket Layer (SSL) encryption is used to communicate with you.
   • Each password must be a minimum of seven characters, including at least one numeric or special character.
   • You cannot see information to which you have waived your right of access.
7. If Interfolio is ever sold, or all or substantially all of the assets relating to Interfolio are transferred to another entity, we will transfer the information you have provided to the acquiring entity in order to ensure continuity of your service, and you will be notified by an email sent to the email address that you have placed on file with us.
8. We recognize and welcome our obligation to comply with the law and this policy is subject to that obligation. We will, therefore, disclose personally identifiable information in response to a request from law enforcement officials or as otherwise required by law, or if we believe it is necessary to protect someone's safety, or enforce our Terms of Service.
9. Tell-A-Friend
   If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Interfolio does not store this information.
10. Disclosure to Third Parties
    Interfolio does not share personally identifiable information with Third Parties except in the case described here. We use a credit card processing company to bill you for goods and services. They do not retain, share, store or use personally identifiable information for any other purposes.
11. If we decide to materially change this privacy policy, we will prominently post those changes on this page and notify you via email at least thirty days prior to using it. You will have a choice as to whether or not we use your information in this different manner.

Supplemental Information

Users may request that third parties contribute information to their file (ex, professor writing a letter of recommendation). Such information will supplement that information already provided by the user, and will be used in accordance with that user's consent.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at help@interfolio.com. This site has security measures in place to protect the loss, misuse and alteration of the information under our control:

• Access to confidential data is limited by user name and password to the appropriate user, and only the appropriate user can authorize consent for that information to be released to others.
• Password, document identification numbers and other sensitive are encrypted in the database.
• Hardware firewalls to prevent network intrusion.
• Secure Socket Layer (SSL) encryption for all communication with the client.
• User cannot see information to which he/she has waived his/her right of access.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us. Should a user decide at any time that he/she no longer wishes to receive communications, this site gives users the following options for eliminating service or no longer receiving communications.

• Send email to help@interfolio.com
• Call the following telephone number: 877-77 FOLIO

Close & Delete Account

You may choose to close your account and delete personally identifiable information at any time. We will respond to all requests within seven (7) business days. Should a user decide at any time that he/she wishes to delete all personally identifiable information that we hold, this site gives users the following options:

• Send email to help@interfolio.com
• Call the following telephone number: 877-77 FOLIO

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

1. Login at http://www.interfolio.com and use the information update form provided in "Your Account."
2. Send us an email to help@interfolio.com
3. Call the following telephone number: 877-77 FOLIO

Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please do not hesitate in contacting us.

Email/Web:
Click here to Email us

Phone:
877-77 FOLIO

Fax:
267-295-8740

Address:
1900 L Street NW Ste. 603
Washington DC 20036