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| Dossier Route (Individual users) | For scholars, applicants, and individual users managing letters and application materials with Dossier. Phone: +1 (877) 997-8807 Email: help@interfolio.com Support Hours: 9:00 AM – 5:00 PM Eastern Time (US), Monday–Friday |
| Enterprise Route (For institutions and administrators using Interfolio’s enterprise products and services) | Institutions using Faculty Search, Review Promotion & Tenure, Faculty Activity Reporting, Lifecycle Management, Data Service, Web Profiles Email: interfolio-support@elsevier.com Phone: +1 (877) 997-8807 Support Hours: 9:00 AM – 6:00 PM Eastern Time (US), Monday–Friday Help Center: Sign in to access product guides and documentation |
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